Last Updated: July 27, 2026
Sky Knows, operated by 九江天知呐贸易有限公司, respects the privacy of every individual and organization we interact with. This Privacy Policy describes how we collect, use, disclose, and protect personal information in connection with our computer systems design, integrated systems engineering, technical consulting, and related professional services. By accessing our website at skyknows.mom or using our services, you acknowledge and agree to the practices described in this policy.
This Privacy Policy applies to 九江天知呐贸易有限公司, a business entity organized under the laws of the People Republic of China, with its registered address at 濂溪区五里街道宋家牌社区宋家牌楼小区二期13栋6楼603, Jiujiang City, Jiangxi Province 332000, China. The operating name Sky Knows is used for business and marketing purposes in connection with our website and service offerings. This policy covers all personal information processed by our organization in connection with our business activities, including information collected from website visitors, prospective clients, current and former clients, business partners, vendors, job applicants, and service providers. Our services encompass computer systems design, computer integrated systems design, technical consulting, systems integration, network architecture development, security assessment and planning, infrastructure strategy, and related professional and technical services across the Professional, Scientific, and Technical Services sector.
Where specific client engagements require additional privacy commitments, those commitments are documented in separate service agreements or data processing agreements that supplement this policy. This policy is intended to comply with applicable privacy laws and regulations in the jurisdictions where we operate, including the Personal Information Protection Law of the People Republic of China and applicable US privacy laws where our clients are based.
We collect information that you voluntarily provide to us, information automatically collected when you interact with our website, and information received from third parties in connection with our business operations. Each category is described below with specific examples to help you understand what data we process and how it is used.
Information You Provide: We collect information you voluntarily provide when you contact us through our website, email, telephone, or other communication channels. This includes your name, email address, telephone number, company name, job title, business address, technical environment details, project requirements, and any other information you choose to share. During service delivery engagements, we also collect technical system descriptions, network architecture details, infrastructure inventories, operational workflows, security documentation, and other business and technical information necessary to perform our services effectively and efficiently.
Information Collected Automatically: When you visit our website, we may collect technical information including your IP address, browser type and version, operating system, referring website URLs, pages viewed, time and date of access, and standard analytics data. This information helps us understand website usage patterns, diagnose technical issues, improve user experience, and maintain the security and integrity of our online platforms. We do not use this information for behavioral tracking, advertising, or cross-site tracking purposes.
Information from Third Parties: In the course of our business operations, we may receive information from third-party sources including business referral partners, industry databases, professional networking platforms, trade show organizers, public records, and credit reference agencies. We only use this information where it is relevant to our legitimate business interests and where we have verified that the third party lawfully obtained and shared the information in compliance with applicable privacy laws.
We process personal information based on one or more of the following legal grounds, consistent with applicable privacy laws in China and other jurisdictions where we operate. Where we rely on your consent, we obtain your consent before collecting, using, or sharing your personal information for purposes that require consent. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. We process information as necessary to enter into or perform a contract with you, including providing consulting services, delivering project deliverables, communicating about engagement status, and processing payments. We process information for our legitimate business interests, including operating and improving our services, communicating with clients and prospects, maintaining security, preventing fraud, and conducting business analysis. Where we rely on legitimate interests, we balance those interests against your privacy rights and the potential impact on you. We also process information as necessary to comply with applicable legal obligations, regulatory requirements, court orders, and lawful requests from government authorities in jurisdictions where we operate.
We use the personal information we collect for the following purposes, each of which is integral to delivering our services, maintaining our business operations, and complying with legal requirements. Service delivery includes providing computer systems design, integrated systems engineering, technical consulting, system analysis, architecture development, integration planning, security assessments, project management, and delivering project outcomes. This includes communicating with you about project status, deliverables, timelines, milestones, and related matters. We use your contact information to respond to inquiries, provide information about our services, send proposals and statements of work, manage client relationships, and handle correspondence through email, telephone, and written communication.
Website operations cover operating and maintaining our website, analyzing usage patterns, improving content and functionality, diagnosing technical issues, and ensuring the security of our online platforms. Business development includes identifying potential clients and opportunities, managing our client relationship database, sending relevant industry information and service updates, and conducting market analysis. You may opt out of marketing communications at any time by contacting us directly through the contact information provided. Legal and regulatory compliance covers compliance with applicable laws, regulations, and industry standards, responding to lawful requests, protecting our legal rights, and managing disputes or legal proceedings. Security and fraud prevention includes protecting our systems, networks, and facilities against unauthorized access, security incidents, fraud, and other unlawful activities.
We do not sell personal information to third parties. We share information only as described in this policy and only where appropriate contractual and technical safeguards are in place. We may share information with third-party service providers who perform services on our behalf, including cloud hosting providers, email service providers, analytics platforms, legal and accounting professionals, and insurance providers. These providers are contractually obligated to protect your information and use it only for the purposes we expressly specify. We do not authorize them to use your information for their own purposes or to disclose it to additional parties without our written authorization.
In the event of a merger, acquisition, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction. We will notify you of any change in ownership or control of your personal information. We may disclose information where required by law, regulation, legal process, or government request, including to comply with Chinese data protection laws and applicable US laws where relevant. We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of others. We may share your information for any other purpose with your express written consent.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Client engagement records are typically retained for the duration of the engagement plus seven years following its completion, consistent with professional services industry standards and applicable record-keeping requirements. Website analytics data is retained for a period of twenty-six months. Marketing communication preferences are retained indefinitely unless you request deletion. Invoices, financial records, and tax-related documents are retained for the period required by applicable tax regulations, which is generally seven to ten years depending on jurisdiction. When information is no longer required, we securely destroy or anonymize it using methods appropriate to the sensitivity of the information, including secure digital deletion, shredding of physical records, and irreversible anonymization techniques.
We implement appropriate technical, administrative, and physical security measures to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse. These measures include encryption of data in transit using industry-standard TLS protocols, encrypted storage for sensitive information, access controls based on the principle of least privilege, regular security assessments and vulnerability scanning, employee training on privacy and security practices, incident response and breach notification procedures, and physical security measures for our office facilities. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security. We encourage you to take appropriate precautions when transmitting information to us and to notify us immediately if you become aware of any security incident affecting your personal information.
Depending on your jurisdiction and applicable law, you may have the following rights regarding your personal information. The right of access allows you to request confirmation of whether we hold personal information about you and to request access to that information. The right to correction allows you to request correction of inaccuracies or to complete incomplete information we hold about you. The right to erasure allows you to request deletion of your personal information where it is no longer necessary for the purposes collected, subject to legal retention requirements. The right to restrict processing allows you to request restriction of processing under certain circumstances. The right to data portability allows you to request a copy of your personal information in a structured, commonly used, and machine-readable format where technically feasible. The right to withdraw consent allows you to withdraw your consent at any time where we rely on it, subject to legal or contractual restrictions and reasonable notice.
To exercise any of these rights, please contact us using the information provided in Section 14 of this policy. We will respond to all legitimate requests within the timeframes required by applicable law, typically within thirty days. We may request specific information to verify your identity before processing your request. We will not discriminate against you for exercising any of your privacy rights.
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website usage. Cookies are small text files stored on your device by your web browser. We use session cookies that expire when you close your browser and persistent cookies that remain on your device until they expire or are deleted. We use analytics cookies to understand how visitors interact with our website, including which pages are visited most frequently, how users navigate our site, and what sources drive traffic. We do not use cookies for advertising, behavioral tracking, or cross-site tracking purposes. You can control cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, although doing so may affect the functionality of certain website features.
As a China-based company with international clients, your personal information may be transferred to, stored in, and processed in China or other jurisdictions where we or our service providers operate. Where information is transferred across international borders, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable privacy laws. These safeguards may include standard contractual clauses, data processing agreements, or other lawful transfer mechanisms. By providing your information, you consent to such transfers where your consent is required by applicable law. We take reasonable steps to ensure that any international recipient of your personal information provides a level of protection comparable to that required under applicable data protection laws.
Our services are directed to businesses and professionals in the technology and professional services sectors. We do not knowingly collect personal information from individuals under the age of eighteen. If we become aware that a child has provided us with personal information, we will take steps to delete that information promptly from our systems. We encourage parents and guardians to monitor their children online activity and to help enforce our privacy policy by instructing their children never to provide personal information through our website without adult supervision.
Our website and communications may contain links to third-party websites, platforms, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies before providing any personal information. The inclusion of any third-party link does not imply endorsement by Sky Knows or 九江天知呐贸易有限公司.
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or industry standards. When we make material changes, we will update the Last Updated date at the top of this policy and may provide additional notice through our website or direct communication. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after any changes to this policy constitutes acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below. We will acknowledge receipt of your privacy-related inquiry within five business days and will work to resolve your concern promptly.
九江天知呐贸易有限公司 (Sky Knows)
濂溪区五里街道宋家牌社区宋家牌楼小区二期13栋6楼603
Jiujiang City, Jiangxi Province 332000
China
Email: service@skyknows.mom
Phone: +1 484 233 8586
This section applies to individuals whose personal information is processed in China or who are subject to the Personal Information Protection Law of the People Republic of China. Under the PIPL, you have the right to know and decide about the processing of your personal information, the right to restrict or refuse processing of your personal information for specific purposes, the right to access and copy your personal information, the right to correct or complete inaccurate or incomplete personal information, the right to delete your personal information under circumstances prescribed by law, the right to request an explanation of our processing rules, and the right to withdraw your consent at any time. If you withdraw your consent, we will stop processing your personal information unless the processing is required or permitted by law. We will not refuse to provide services to you based on your exercise of rights under the PIPL. We will respond to your rights request within fifteen business days of receipt.
Developed by Sky Knows (九江天知呐贸易有限公司). Last revised July 27, 2026.